My mum always said that manners cost nothing and meant a great deal. I stand by this philosophy and would advise you to put manners and politeness at the centre of your business.

For example, if I’m new in town and go out for a night out, I’m a million times more likely to go back to the bar with the friendly bartender than the unfriendly one.

Blog tip one: Make sure your staff are friendly and polite to every single person through the door…

This entry was posted on Thursday, October 16th, 2008 at 12:10 am and is filed under Thoughts. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.