My mum always said that manners cost nothing and meant a great deal. I stand by this philosophy and would advise you to put manners and politeness at the centre of your business.

For example, if I’m new in town and go out for a night out, I’m a million times more likely to go back to the bar with the friendly bartender than the unfriendly one.

Blog tip one: Make sure your staff are friendly and polite to every single person through the door…

On the advice of Angela Beeston from business link, Outside ideas have entered the entrepreneur of the year award for the smile campaign, and best business start up in the new forest best in business awards. We’re keeping our fingers well crossed. Entries close next month and they reveal the winners on the 25th November.